Creating a comprehensive B2B2C payment ecosystem with QR functionality across mobile, web, and kiosk platforms
The Challenge
The Client approached us to develop a comprehensive payment ecosystem that would revolutionize their traditional transaction model. With more than 50 established locations and ambitious plans to expand into transportation hubs and manage additional properties, they needed a sophisticated solution that would:
- Create a unified experience across web, iOS, Android as well as Windows and Android kiosk platforms
- Process transactions seamlessly through QR code scanning technology
- Support a complex B2B2C business model with distinct user journeys
- Develop a robust admin portal for business clients to manage operations
- Integrate IoT camera systems for verification and security
- Ensure compliance with payment processing regulations and security standards
- Scale effectively to handle thousands of concurrent transactions
- Operate reliably in locations with potentially inconsistent network connectivity
Our Solution
We delivered an end-to-end payment ecosystem that transformed the client's traditional business model into a streamlined digital experience. Our approach included:
Architecture
- Cross-platform React Native codebase with platform-specific optimizations
- Serverless infrastructure using AWS CDK for automated deployment and management
- Microservices architecture allowing independent scaling of different system components
- Real-time data synchronization between mobile devices and backend systems
- Edge computing for kiosk applications to handle offline scenarios
- Secure payment processing gateway with encryption at every transaction stage
Development Process
- Comprehensive user journey mapping for consumers and business clients
- React Native for shared core functionality across all platforms
- Custom component library to maintain consistent UI/UX across all touchpoints
- Integration with IoT camera systems for automated verification
- CI/CD pipeline for rapid and consistent deployment across all platforms
- Extensive load testing to ensure system stability during peak usage
Key Features
- Frictionless Payments: One-tap QR code scanning for instant transactions
- Multi-Platform Support: Seamless experience across mobile, web and kiosk devices
- Business Portal: Comprehensive admin dashboard for business clients
- Real-time Analytics: Performance metrics and transaction reporting
- Automated Verification: IoT camera integration for enhanced security
- White-label Options: Customizable branding for business clients
The Results
Our multi-platform solution transformed the client's operational model and customer experience, enabling their expansion goals:
- Transaction Volume: Processed millions of transactions within the first year
- Platform Adoption: Successfully develped across web, iOS, Android and kiosk systems
- Location Expansion: Successfully contracted new clients including transportation hubs and additional properties
Technologies Used
- Frontend: React Native, Expo, TypeScript
- Admin Portal: React, TypeScript
- Backend: TypeScript, DynamoDB, Lambda
- Infrastructure: AWS CDK, S3, CloudFront, API Gateway, Cognito, CloudWatch
- DevOps: BitBucket, BitBucket Pipelines
- IoT: Custom camera integration, Edge computing solutions
- Payment Processing: Stripe API, PCI-compliant data handling
- Analytics: Snowflake, BigQuery, Looker, Metabase, CloudWatch Metrics
