Social Technology
AWS Amplify Custom Domain & SSL Certificate Configuration
AWS Amplify troubleshooting for custom domain configuration, SSL certificates, and DNS setup enabling successful platform deployment.
Client
Social Technology Startup
Date
August 2025
AWS Amplify
AWS Route 53
AWS Certificate Manager
DNS Configuration
SSL Certificates
Domain Verification
The Challenge
A social technology startup built on AWS Amplify was blocked from launching their platform due to critical custom domain and SSL certificate configuration issues. Built by non-technical founders using no-code tools, they needed expert AWS troubleshooting to resolve deployment blockers. Key challenges included:
- AWS Amplify custom domain failing to connect properly
- SSL certificate validation and verification issues
- Route 53 DNS configuration complexities
- Name server propagation from GoDaddy to AWS
- CNAME record setup and domain verification
- AWS Certificate Manager (ACM) configuration
- Deployment pipeline errors related to domain setup
Our Solution
We provided targeted AWS infrastructure troubleshooting to resolve the custom domain and SSL certificate configuration issues blocking platform launch.
Domain & SSL Configuration
- Diagnosed AWS Amplify custom domain connection failures
- Configured Route 53 hosted zones and DNS records correctly
- Set up AWS Certificate Manager (ACM) for SSL certificates
- Troubleshot name server propagation from GoDaddy to AWS
- Implemented proper CNAME records for domain verification
- Resolved SSL certificate validation issues
- Verified domain ownership through AWS processes
Deployment Pipeline Resolution
- Fixed Amplify deployment pipeline errors
- Configured custom domain settings in AWS Amplify console
- Validated SSL certificate issuance and binding
- Tested domain resolution and HTTPS connectivity
- Provided documentation for ongoing domain management
- Enabled successful deployment of React/Vite application
Results
The troubleshooting consultation unblocked the platform launch:
- Domain Resolution: Custom domain successfully connected to AWS Amplify
- SSL Certificates: Valid SSL certificates issued and properly configured
- HTTPS Enabled: Platform accessible via custom domain with HTTPS
- DNS Configuration: Route 53 properly configured with correct record sets
- Deployment Success: AWS Amplify deployment pipeline functioning correctly
- Launch Unblocked: Platform able to proceed with public launch
- Knowledge Transfer: Provided understanding of AWS domain/SSL configuration
Key Achievements
- Rapid Troubleshooting: Identified and resolved critical deployment blockers
- DNS Expertise: Solved complex Route 53 and domain verification issues
- SSL Configuration: Successfully configured AWS Certificate Manager
- Domain Migration: Handled domain transfer complexities from GoDaddy to AWS
- Documentation: Provided clear guidance for ongoing domain management
- Launch Enablement: Unblocked platform launch through targeted AWS expertise
Technologies Used
- Cloud Infrastructure: AWS Amplify, AWS Route 53, AWS Certificate Manager
- DNS Management: Route 53 Hosted Zones, DNS Record Sets, Name Server Configuration
- SSL/TLS: AWS Certificate Manager, SSL Certificate Validation, HTTPS Configuration
- Domain Management: Custom Domain Configuration, Domain Verification, CNAME Records
- Deployment: AWS Amplify Hosting, React/Vite Application Deployment
- Troubleshooting: AWS Console, DNS Propagation Tools, SSL Validation