Multi-Platform Payment Solution

The Challenge

The Client approached us to develop a comprehensive payment ecosystem that would revolutionize their traditional transaction model. With more than 50 established locations and ambitious plans to expand into transportation hubs and manage additional properties, they needed a sophisticated solution that would:

• Create a unified experience across web, iOS, Android as well as Windows and Android kiosk platforms
• Process transactions seamlessly through QR code scanning technology
• Support a complex B2B2C business model with distinct user journeys
• Develop a robust admin portal for business clients to manage operations
• Integrate IoT camera systems for verification and security
• Ensure compliance with payment processing regulations and security standards
• Scale effectively to handle thousands of concurrent transactions
• Operate reliably in locations with potentially inconsistent network connectivity

Our Solution

We delivered an end-to-end payment ecosystem that transformed the client's traditional business model into a streamlined digital experience. Our approach included:

Architecture

• Cross-platform React Native codebase with platform-specific optimizations
• Serverless infrastructure using AWS CDK for automated deployment and management
• Microservices architecture allowing independent scaling of different system components
• Real-time data synchronization between mobile devices and backend systems
• Edge computing for kiosk applications to handle offline scenarios
• Secure payment processing gateway with encryption at every transaction stage

Development Process

• Comprehensive user journey mapping for consumers and business clients
• React Native for shared core functionality across all platforms
• Custom component library to maintain consistent UI/UX across all touchpoints
• Integration with IoT camera systems for automated verification
• CI/CD pipeline for rapid and consistent deployment across all platforms
• Extensive load testing to ensure system stability during peak usage

Key Features

1. Frictionless Payments: One-tap QR code scanning for instant transactions
2. Multi-Platform Support: Seamless experience across mobile, web and kiosk devices
3. Business Portal: Comprehensive admin dashboard for business clients
4. Real-time Analytics: Performance metrics and transaction reporting
5. Automated Verification: IoT camera integration for enhanced security
6. White-label Options: Customizable branding for business clients

The Results

Our multi-platform solution transformed the client's operational model and customer experience, enabling their expansion goals:

• Transaction Volume: Processed millions of transactions within the first year
• Platform Adoption: Successfully develped across web, iOS, Android and kiosk systems
• Location Expansion: Successfully contracted new clients including transportation hubs and additional properties

Technologies Used

• Frontend: React Native, Expo, TypeScript
• Admin Portal: React, TypeScript
• Backend: TypeScript, DynamoDB, Lambda
• Infrastructure: AWS CDK, S3, CloudFront, API Gateway, Cognito, CloudWatch
• DevOps: BitBucket, BitBucket Pipelines
• IoT: Custom camera integration, Edge computing solutions
• Payment Processing: Stripe API, PCI-compliant data handling
• Analytics: Snowflake, BigQuery, Looker, Metabase, CloudWatch Metrics